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Frequently Asked Questions

What services do you offer?

We offer a full range of sewer, drain, excavation, and water-line services for residential, commercial, and municipal clients. That includes sewer line repair & replacement, drain cleaning & hydro-jetting, camera inspections, trenching & site excavation, water line installation & emergency repairs.

How do I know if I need excavation work?

If your sewer or water line has collapsed, shifted, or is leaking underground, excavation may be required. We’ll begin with a video camera inspection to accurately locate the issue and determine whether trenching or other options are needed.

What does the excavation process involve?

Depending on the project, we use either a professional excavator or hand-digging in tighter areas. After work is completed, we restore the site and clean up the area around the repair zone.

How often should I have my plumbing or sewer system inspected?

For most properties, a professional inspection every 2–3 years is a good guideline—especially for older homes or those with trees near sewer lines. Regular inspection helps catch issues early before they evolve into major excavations.

What are common plumbing issues in kitchens and bathrooms?

Leaks, slow drains, sediment buildup, and broken pipes are frequent in kitchens and bathrooms. Avoiding grease, using 1-ply toilet paper, and keeping paper towels out of the toilet can reduce these risks.

How can I prevent frozen pipes in winter?

Make sure your pipes are properly insulated and allow a slow drip from the tap when temperatures drop significantly. These precautions help prevent freezing, pipe bursts, and associated water damage.

Are you available for emergencies?

Yes. We offer 24-hour, 7-day emergency service across Westchester County, NY and Fairfield County, CT. If your line backs up or you have flooding, call us any time—day or night.

Why should I choose your company?

As a family-owned business since 1984, we bring over 40 years of experience to every job, large or small. We use advanced equipment, provide fast response times, and treat your property with respect. We proudly serve our local communities and offer 10% discounts for seniors, active military, and veterans.